Delete your account
You can delete your dupla account and all your data whenever you want, from the app and without asking anyone. It is permanent: there is no trash and no way to recover it.
From the app
- Open dupla and sign in with the account you want to delete.
- Go to Settings (the gear tab, or under “More”).
- Tap Delete my account at the bottom of the screen.
- Confirm. The app deletes your data on the server, removes your user, and signs you out on that phone.
By email
If you no longer have the app installed or cannot sign in, email hola@dupla.money from the address you signed up with, with the subject “Delete my account”. We do it for you within 7 days and confirm by the same route.
What is deleted
- Your account and your way of signing in (email, Google or Apple).
- Your personal expenses, with their receipt photos.
- Your personal budgets and your recurring expenses.
- Your preferences: language, currency, style and section order.
- Your link to your partner inside the app.
And what is shared
“Ours” expenses, balances, shared budgets and shared goals belong to the couple, not to a single account. If your partner keeps using dupla, they keep that history, with your entries attributed to “Ex-partner” instead of your name (your personal expenses were never on their phone). It is deleted when your partner deletes their account or leaves the dupla. If you are the last person in the couple to leave, everything shared is deleted too.
If you only want to unlink
You do not need to delete your account to stop sharing. In Settings → Unlink you leave the couple: you stop seeing the shared history, your shared recurring expenses become personal and paused, and everything of yours stays in your account.
What remains afterwards
Nothing tied to you. We keep no copies of your data for other purposes, there is no advertising or third-party analytics, and the infrastructure providers we use purge deleted data on their own backup cycles. It is all in the privacy policy.
Contact
Questions? Email hola@dupla.money.